Refund policy

30-Day Return Policy

We accept returns within 30 days of delivery.

For change-of-mind returns, items must be unused, in the same condition in which they were received, and returned in their original packaging.

To request a return, contact us at support@liquidluxe.co. If your return is approved, we will provide instructions on how and where to send your item. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us at support@liquidluxe.co as soon as possible so we can evaluate the issue and make it right.

Return Shipping

If your item arrived damaged, defective, or incorrect, we will cover the return shipping cost.

For approved change-of-mind returns, the customer is responsible for return shipping costs.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.

Please allow up to 10 business days for the refund to appear after it has been processed. Your bank or credit card provider may require additional processing time.